Shipping Policy
Australia We offer complimentary standard delivery on all Australian orders. No minimum order value required. Orders are dispatched within 1-2 business days of payment confirmation. Estimated delivery time is 5-7 business days via Australia Post.
New Zealand We ship to New Zealand at a flat rate of $18.95 AUD. Estimated delivery time is 7-14 business days. Please note international orders may be subject to customs duties and taxes which are the responsibility of the customer.
Order Tracking Once your order is dispatched you will receive a confirmation email with your tracking number. You can track your order at auspost.com.au.
Dispatch Days Orders are dispatched Monday to Friday excluding Australian public holidays.
Delivery Issues If your order has not arrived within the estimated time frame please contact us at hello@rooslab.com.au with your order number and we will investigate promptly.
Contact Us
SP Kosmetiks Pty Ltd
ABN 74 692 906 595
